Senior Service Advisor

Perm
Northampton
Northamptonshire
£35000 - £41000 per annum
Service
Permanent
3279
05-12-2024
Senior Service Advisor – Northampton -
Basic Salary - £35,000
OTE - £41,000 (uncapped)
Great Benefits Package -

Our client, busy franchised car dealership, in Northampton has the requirement for an Experienced Senior Service Advisor / Service Team Coordinator to join their successful Aftersales team.

Senior Service Advisor / Service Team Coordinator Responsibilities

As a Senior Service Advisor / Service Team Coordinator your responsibilities will include:

Assist the Service Manager with the smooth running of the Service Department.
Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality.
Ensure all customer queries are dealt with in a polite, professional and timely manner.
Allocate Collection & Deliveries to the drivers.
Work alongside the Service Manager to deliver the departmental budgets
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

2 years Front Of House Manager, Service Team Leader or Senior Service Advisor Experience with a Franchised Dealership
Full UK Driving Licence

Remuneration & Benefits

Basic Salary up to £35,000 DOE
On Target Earnings £41,000 (uncapped)
Great Benefits Package