Senior Service Advisor

Perm
Bedford
Bedfordshire
£35000 - £40000 per annum
Service
Permanent
3015
09-07-2024
Senior Service Advisor – Bedford -
Basic Salary - £35,000 -
OTE - £40,000 (uncapped) -
Great Benefits Package -

Our client, busy franchised car dealership, in Bedford has the requirement for an experienced Senior Service Advisor / Service Reception Supervisor to join their successful After sales team.

Senior Service Advisor / Service Reception Supervisor Responsibilities

As a Senior Service Advisor / Service Reception Supervisor your responsibilities will include:

Assist the Aftersales Manager with the running of the Service Department
Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality
Ensure all customer queries are dealt with in a polite, professional and timely manner
Allocate Collection & Deliveries to the drivers
Work alongside the Aftersales Manager to deliver the departmental budgets
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

2 years Senior Service Advisor / Service Reception Supervisor Experience with a Franchised Dealership
Full UK Driving Licence

Desirable Requirements:

Kerridge or Pinnacle experience

Remuneration & Benefits

Basic Salary up to £35,000
On Target Earnings up to £40,000 (uncapped)
Great Benefits Package