Perm
Maidstone
Kent
£30000 - £39000 per annum
Service
Permanent
2953
03-06-2024
Service Reception Manager – Maidstone -
Basic Salary - £30,000
OTE - £39,000 (uncapped)
Great Benefits Package -
Our client, busy franchised car dealership, in Maidstone has the requirement for an experienced Service Reception Manager (Senior Service Advisor) to join their successful Aftersales team.
Service Reception Manager (Senior Service Advisor) Responsibilities
As a Service Reception Manager (Senior Service Advisor) your responsibilities will include:
Assist the Aftersales Manager with the running of the Service Department
Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality
Ensure all customer queries are dealt with in a polite, professional and timely manner
Allocate Collection & Deliveries to the drivers
Work alongside the Head of Aftersales to deliver the departmental budgets
Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
2 years Service Reception Manager, Service Team Leader or Senior Service Advisor Experience with a Franchised Dealership
Full UK Driving Licence
Desirable Requirements:
Kerridge, Drive or Pinnacle Experience
Remuneration & Benefits
Basic Salary up to £30,000
On Target Earnings up to £39,000
Great Benefits Package
Basic Salary - £30,000
OTE - £39,000 (uncapped)
Great Benefits Package -
Our client, busy franchised car dealership, in Maidstone has the requirement for an experienced Service Reception Manager (Senior Service Advisor) to join their successful Aftersales team.
Service Reception Manager (Senior Service Advisor) Responsibilities
As a Service Reception Manager (Senior Service Advisor) your responsibilities will include:
Assist the Aftersales Manager with the running of the Service Department
Allocate customers to the Service Advisors on a daily basis to ensure the customer experience is of the highest quality
Ensure all customer queries are dealt with in a polite, professional and timely manner
Allocate Collection & Deliveries to the drivers
Work alongside the Head of Aftersales to deliver the departmental budgets
Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
2 years Service Reception Manager, Service Team Leader or Senior Service Advisor Experience with a Franchised Dealership
Full UK Driving Licence
Desirable Requirements:
Kerridge, Drive or Pinnacle Experience
Remuneration & Benefits
Basic Salary up to £30,000
On Target Earnings up to £39,000
Great Benefits Package