Perm
Northampton
Northamptonshire
£35000 - £40000 per annum
Service
Permanent
2917
09-05-2024
Service Advisor – Northampton -
Basic Salary - £28,500 –
OTE - £35,000 –
Great Benefits Package -
Our client, a busy franchised main dealership in Northampton has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
As a Service Advisor your responsibilities will include:
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
Desirable Requirements:
Franchised Dealership Experience
Kerridge or Pinnacle Expereince
Remuneration & Benefits
Basic Salary of £28,500
On Target Earnings of £35,000
Great Benefits Package
Working Hours
Monday to Friday 8am – 6pm
Saturday Mornings on a Rota
Basic Salary - £28,500 –
OTE - £35,000 –
Great Benefits Package -
Our client, a busy franchised main dealership in Northampton has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
As a Service Advisor your responsibilities will include:
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
Desirable Requirements:
Franchised Dealership Experience
Kerridge or Pinnacle Expereince
Remuneration & Benefits
Basic Salary of £28,500
On Target Earnings of £35,000
Great Benefits Package
Working Hours
Monday to Friday 8am – 6pm
Saturday Mornings on a Rota