Service Advisor

Perm
Saint Albans
Hertfordshire
£28000 - £35000 per annum
Service
Permanent
2431
06-11-2023
Service Advisor – St Albans -
Basic Salary - £24000 to £26,000 –
OTE - £35,000 –
Monday to Friday only

Our client, a busy franchised car dealership, in St Albans has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

2 years stable face to face Customer Service experience, will upsell
Full UK Driving Licence

Desirable Requirements:

Motor Trade experience

Remuneration & Benefits

Basic Salary up to £28,000
On Target Earnings of £35,000
Great Benefits Package
Monday to Friday 8 till 6pm or 7.30am till 5.30pm
Temp to Perm option possible