Service Advisor

Service Advisor –Taunton -
Basic Salary -Up to £24,000 –
OTE - £30,000 –
Monday to Friday 8am – 6pm -
Saturday (1 in 2) 8am – 1pm -

Our client, a busy Franchised Car Dealership in Taunton has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:
3 years stable face to face Customer Service experience
Full UK Driving Licence

Desirable Requirements:
Motor Trade experience

Remuneration & Benefits

Basic Salary of £24,000
£27,000 OTE
Privately Owned Dealer Group
Attractive Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday (1 in 2) 8am – 12.30pm

Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Somerset