Service Advisor

Perm
Exeter
Devonshire
£32000 - £34000 per annum
Service
Permanent
2295
16-09-2023
Service Advisor – Exeter -
Basic Salary - £26,000 –
OTE - £34,000 (uncapped) –
Great Benefits Package -

Our client, a busy franchised car dealership, in Exeter has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchise Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary £26,000
On Target Earnings £34,000 (uncapped)
Privately Owned Dealer Group
Attractive Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday Mornings on a Rota