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A fresh and dynamic recruitment consultancy, specialising in bespoke recruitment solutions for the automotive industry

Customer Relationship Specialist

£17000 - £18000

  • Job Type:Customer Relationship Specialist
  • Salary:£17000 - £18000
  • Contract:Permanent
  • Location:Huntingdon
  • Reference:11322
  • Closes:13/10/2017
  • Description:Our Client, a large dealer in Huntingdon have the requirement for a Customer Relationship Specialist to join their team.
    As a Customer Relationship Specialist, you will be integral to the Company’s vision of cherishing its customers. You will understand how to deliver an industry-leading purchase experience and will help to ensure that this is what you are delivering to customers.
    You will find opportunities to further assist within the current customer enquiries and after reconfirming requirements you will agree positive next actions, ideally leading to the customer’s enquiry being satisfied.
    Where relevant, you will understand why Our Client haven’t satisfied a customer’s enquiry, what the Group could have done differently to assist the customer, helping to build a picture of areas that the Group could improve on in order to enhance the delivery of cherishing customers.
    To thrive, you will have excellent skills of communication, persuasion and negotiation. You will be keen to develop win-win situations and bring natural charisma to your role.
    In return, you will be joining a forward-thinking and innovative business within the motor-industry; that believes in developing its team members to be the best that they can be.
    Cambridge, Huntingdon, Newmarket, Cambridgeshire, Customer Service, Tele Sales, Motor Trade

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What we do

KPI People are a fresh and dynamic recruitment consultancy specialising in bespoke recruitment solutions for the automotive industry. We pride ourselves on delivering our clients and candidates exceptional levels of professionalism, integrity, understanding and service.