A fresh and dynamic recruitment consultancy, specialising in bespoke recruitment solutions for the automotive industry
£20000 - £27000
- Job Type:Aftersales Executive
- Salary:£20000 - £27000
- Description:Our Client, a commercial vehicle main dealer in Huntingdon have the requirement for an Aftersales Executive to join their team.
As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.
Your key responsibilities will include: managing the flow of information between the Workshop Team, you colleagues within the wider Aftersales Team and the customer; accurately qualifying documenting the customer’s needs and requirements; confirming information such as the Customer’s contact details and payment method; calculating workshop capacity using a bespoke system;; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.
The successful candidate must possess excellent interpersonal communication skills; together with a genuine passion for customer service excellence.
Previous experience is required for this role; as is a full UK driving license, due to the need to manoeuvre customers’ vehicles onsite.
£20,000 + bonus
Cambridgeshire, Huntingdon, Peterborough, Kettering, Bury St Edmunds, Bedfordshire, Bedford, Motor Trade, Service Advisor, Customer Services, Aftersales Advisor, Parts Advisor
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What we do
KPI People are a fresh and dynamic recruitment consultancy specialising in bespoke recruitment solutions for the automotive industry. We pride ourselves on delivering our clients and candidates exceptional levels of professionalism, integrity, understanding and service.