A fresh and dynamic recruitment consultancy, specialising in bespoke recruitment solutions for the automotive industry
£18000 - £27000
- Job Type:Aftersales Executive
- Salary:£18000 - £27000
- Location:Bury St Edmunds
- Description:As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.
Your key responsibilities will include: managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Team and the customer; accurately qualifying and documenting the customer’s needs and requirements; confirming information such as the customer’s contact details and payment method; calculating workshop capacity using a bespoke system; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.
Full UK driving licence is required. Previous experience would be advantageous.
Monday to Friday 8.00am to 6.00pm
1 in 3 Saturdays 8.30am to 12.30pm
Salary £18,000-£21,000 (depending on experience) + bonus
Apply for this job
What we do
KPI People are a fresh and dynamic recruitment consultancy specialising in bespoke recruitment solutions for the automotive industry. We pride ourselves on delivering our clients and candidates exceptional levels of professionalism, integrity, understanding and service.